Home > General Information > Frequently Asked Questions

CLASSES

Which class is right for me?
We have a huge range of classes at Déda in a variety of styles for different abilities. Our friendly Box Office team can help recommend the right class for you, call in or call us for a chat.

Our classes are organized into the following levels:

• Beginner:  Suitable for everyone, even if you have never danced before. Just bring your enthusiasm.
• Intermediate:  Suitable for those with some dance experience in the style.
• Intermediate/Advanced:  For those who have experience in the dance style and have completed Beginner and Intermediate classes.

Are classes run as courses or drop in sessions?
Both. The majority of our classes are paid on a drop-in basis, however advanced booking is strongly recommended for popular classes, as they often sell out quickly. If you attend regularly, book 5 classes in one go and only pay for 4. Beginner’s Pilates is run as a course and participants pay a one-off payment to join the course.

How do I register my child for classes?
Some of our children's classes are drop in like Streetdance, Breakbeatz and Contemporary.

However for our Youth Performance Companies and Saturday classes you will need to complete an enrolment form and then your child will be added to the waiting list for the class you have requested. You will then be contacted when a place has become available and will be sent details through the post or by email

What shall I wear?
Whatever’s comfortable for you! We recommend loose clothing that you can move about easily in. You will need a pair of trainers for classes like Street Dance and Breakbeatz, and should go barefoot in classes such as Yoga and Contemporary. For Ballet classes you can go barefoot or wear ballet shoes. None of our classes require you to purchase any specialist clothing or footwear, please contact the Box Office for further information.

Do I need to bring any specialist equipment?
No. We provide Yoga mats and blocks for Yoga and Pilates classes, but if you would prefer to bring your own please do! You may like to bring a prop along to a class such as Belly Dance – your tutors will advise you.

Do you have changing facilities?
Yes. Upstairs we have full changing facilities with lockers and showers. Lockers require a £1 coin which is returnable after use.

Are classes suitable for people with additional needs?
Yes - we want everyone to enjoy dance and all are welcome in our classes. We have a huge range of classes for children from 6 months upwards and people of all abilities. Déda is an accessible building and a copy of our Access Statement is available online giving more details about the building. Please contact Box Office or speak to the class tutor if you have any concerns.

I’m pregnant - can I still attend my class?
Please seek the advice of your GP before participating in the class. If you are pregnant you should let your class tutor know at the start of the session.

I have an injury - can I still attend my class?
If you are injured you should let your class tutor know at the start of the session. Please seek the advice of your GP before participating in the class if you are concerned.

I can’t attend my class, what shall I do?
Unfortunately, tickets are non-refundable and non-transferable. If you cannot attend, please call us and let us know and we will do our best to sell your ticket to another class attender - however we cannot guarantee that we will be able to sell you ticket.

What time should I arrive?
Please arrive at least 5 minutes before your class starts. If you arrive more than 15 minutes late for your class you may not be admitted as you would miss the warm up. If you arrive early, we have the lovely CUBE café|bar for you to enjoy with delicious food and drink and free Wifi and gallery spaces for you to browse.

PERFORMANCES

Are the seats in the Theatre numbered?
No, our Theatre has unreserved seating so you just find a seat when you arrive.

What time should I arrive if I am attending a performance?
We recommend you arrive about 10-15 minutes before the performance starts. You can of course arrive earlier if you prefer, our café|bar is open for food and drinks before performances.

Can I take a drink into the Theatre?
We do allow customers to take drinks into the Theatre, however you must ask at the bar for a plastic tumbler.

Can I take photographs/video during a performance?
Unfortunately we do not allow photographs or video to be taken during performances as it distracts the performers and other audience members. Professional recordings are often available please visit companies websites for more information.
 
If I arrive late for a performance will I be admitted?
Latecomers are often admitted to performances however this is down to the performing company. Latecomers are normally admitted at a suitable break in the programme. Please ask at Box Office for further information.

Can I leave the Theatre while a performance is taking place?
No one will stop you leaving the Theatre during a performance however we do ask you to minimize disruption for the comfort of other audience members and the performers.

How do I book a seat for a wheelchair user?
We have wheelchair spaces available in the auditorium for our performances; please notify our Box Office staff when you book your tickets. We are able to reserve seats next to the wheelchair space so you can all sit together.

GENERAL INFORMATION

How do I book?
You can book in person at the Box Office or over the telephone on 01332 370911. As of September 2010, you can book for performances and most classes using online booking at www.deda.uk.com

What time is the Box Office open?
During term time our Box Office is open:

• 9am – 9pm Monday to Thursday
• 9am – 5pm Friday
• 9am – 2pm Saturday

On performance nights we will be open until 30 minutes after the performances has started.
Out of term time the Box Office is open 9am – 5pm Monday – Friday.
If you call us and we do not answer please leave us a message and we will return your call as soon as possible.

Can I contact the Box Office via Typetalk?
Yes, all of our Box Office staff are familiar with the Typetalk service. If you prefer to use email please contact info@deda.uk.com and someone will reply as soon as possible.

How can I get a Déda card and what can I use it for?
You can get a FREE Déda card at the Box Office which can be used to get discounts on tickets for classes and performances and at our CUBE café|bar. Our Offers change every month so please ask for more information about the current offer at the Box Office.

What should I do if I forget to bring my ticket to a class or performance?
Please ask at the Box Office where our staff will be happy to re-print your ticket for you after checking a few details.

How can I be added to the Déda mailing list?
You can receive information from Déda about classes and performances by post, email or both. Either ask at the Box Office where our staff will be happy to add you details to our mailing list or fill in the form on our website. If you purchase tickets at the Box Office we will take your details to hold your tickets under; however you can choose whether we send you information or not.

Can my tickets be posted to me?
If you book tickets by telephone we normally hold tickets at the Box Office for collection. We can post your tickets to you at a charge of 40p, please advise our Box Office team when you book.

Do you have car parking?
Déda does not have its own car park, however we are well situated opposite the Chapel Street car park. It is competitively priced in the daytime and is only £1 after 6pm. Blue Badge holders can park for up to 3 hours for free. There are bicycle lockers available in Chapel Street car park but you will need to supply your own lock.

Can I book a table in the CUBE for lunch or dinner?
Yes just call our café|bar on 01332 374664 to book your table. The CUBE also offers a pre-theatre menu so why not have dinner before you watch a show?