Your choice regarding cookies on this site

We use cookies to optimise site functionality and give you the best possible experience.

Skip to main content

BOX OFFICE: 01332 370 911

Terms & Conditions

By attending this/these event(s) you are accepting the following Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations.

Déda does not offer refunds and exchanges except where an event or class has been cancelled. There is no right to cancel your purchase of tickets on a specific date or within a specified period of time. The Consumer Contracts Regulations 2014 do not allow any cooling off period. Please contact the box office on 01332 370911 if you are unable to attend as your ticket could be donated to a worthy cause.

The maximum number of tickets that can be booked per transaction is eight. For group bookings or any other specific requirements please contact the box office on 01332 370911.

Déda reserves the right to refuse the admission of a ticket holder to the premises and to require any ticket holder to leave the premises where a ticket holder’s behaviour is deemed by the management to be unacceptable.

Discounts and concessions

Free tickets are available for children under two years for some performances when accompanied by a paying adult. These tickets must be booked in person at the box office or by phone.

Déda reserves the right to introduce and withdraw discounts and special offers at any time.

Seating in the theatre and studio space

Please note that only some performances have reserved seating.

Every effort will be made by Déda to admit latecomers at a suitable break in the performance.

For wheelchair spaces and other access requirements please contact the box office.

Déda reserves the right to refuse the use of photographic and recording equipment on the premises.

Please keep your belongings with you at all times. Déda does not accept responsibility for loss of possessions.

Ticket delivery:

Tickets are available to pick up from our box office on the day of the event or at any time before.

Where you have requested that tickets be posted out we will normally process the order on the next working day and post by first class mail.

Privacy Policy:

We respect your privacy and protect all personal information you provide when buying tickets. The information you provide will be used only by ourselves to deliver services and to keep you informed with news, offers and future events. We do not forward our database to outside companies involved in marketing. If at any point, you wish to be removed from our database, please do not hesitate to contact us.

Full terms and conditions can be viewed here