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BOX OFFICE: 01332 370 911

  • 1. Is there car parking at Déda?

    Chapel Street Car park is located directly opposite Déda. This 500-space multi-storey is reasonably priced, with evening parking for just £1.40 (parking charges apply to disabled badge holders)

    Please note that there are parking restrictions on the street outside Déda and cars parked on the street may be towed.

  • 2. How do I book?

    You can book online at www.deda.uk.com, in person at the Box Office or over the telephone on 01332 370911.

  • 3. What time is the Box Office open?

    During term time our Box Office is open:

    • 9am – 9pm Monday to Thursday
    • 9am – 5pm Friday and Saturday

    Out of term time the Box Office is open 9am – 5pm Monday – Friday.

    On performance nights we will be open until 30 minutes after the performances has started.

    If you call us and we do not answer, please leave a message and we will return your call as soon as possible.

  • 4. Can I contact the Box Office via Typetalk?

    Yes, all of our Box Office staff are familiar with the TypeTalk service. If you prefer to use email please contact [email protected] and our team will reply as soon as possible.

  • 5. What should I do if I forget to bring my ticket to a class or performance?

    Please ask at the Box Office where our staff will be happy to re-print your ticket for you after checking a few details.

  • 6. How can I be added to the Déda mailing list?

    Please complete your contact details and preferences here to sign up to our mailing list. You can receive information from Déda by email, post, and/or phone. If you purchase tickets at the Box Office we will take your details to hold your tickets under; however you can choose whether we send you information or not.

  • 7. Can my tickets be posted to me?

    We can post your tickets to you at a charge of £1.50, or you can collect them at box office for free, choose your preference at checkout or ask our Box Office team when you book.

  • 8. What time is the CUBE café|bar open?

    During term time our CUBE café|bar is open:

    • Tuesday – Thursday 10am – 7pm
    • Friday – Saturday 9am – 5pm
    • Closed Sundays and Mondays

    The CUBE café|bar opens later on performance nights.

  • 9. Can I book a table in the CUBE café for lunch or dinner?

    Yes, just call our CUBE café|bar on 01332 374664 to book your table. The CUBE also offers a pre-theatre menu so why not have dinner before you watch a show?

  • 10. Can I refund my booking?

    Déda will only refund in exceptional circumstances at the discretion of the management.

  • 11. Are the seats in the Theatre numbered?

    Our Theatre has unreserved seating for most performances so you just find a seat when you arrive. Our exception to this is the LaDéda Cabaret performance, where seats are reserved.

  • 12. What time should I arrive if I am attending a performance?

    Theatre doors open 15mins prior to our performances starting. However, our CUBE café bar is open for food and drinks before performances.

  • 13. Can I take a drink into the Theatre?

    Yes, but please ask at the bar for a plastic tumbler

  • 14. Can I take photographs/video during a performance?

    Unfortunately, we do not allow photographs or video to be taken during performances as it distracts the performers and other audience members. Professional recordings are often available please visit companies’ websites for more information.

  • 15. If I arrive late for a performance will I be admitted?

    Latecomers are often admitted to performances however this is decided by the performing company. Latecomers are normally admitted at a suitable break in the performance. Please ask at Box Office for further information.

  • 16. Can I leave the Theatre while a performance is taking place?

    No one will stop you leaving the Theatre during a performance however we do ask you to minimize disruption for the comfort of other audience members and the performers.

  • 17. How do I book a seat for a wheelchair user?

    We have wheelchair spaces available in the auditorium for our performances; please notify our Box Office staff when you book your tickets. We are able to reserve seats next to the wheelchair space so you can all sit together.

  • 18. Which class is right for me?

    We have a range of classes at Déda in a variety of styles for different abilities. Our friendly Box Office team can help recommend the right class for you, call in or call us for a chat.

    Our classes are organized into the following levels:

    Level 1: Suitable for beginners, those returning to dance or exercise & people looking to master the fundamentals of a style.

    Level 2: Perfect for people seeking progression, skills development and those who want to learn new and more challenging moves or steps.

    Level 1 & 2: Designed for all abilities - tutors will ensure all levels are catered for in the session.

  • 19. Are classes run as courses or drop in sessions?

    Both. Most our classes are paid on a drop-in basis, however advanced booking is strongly recommended for popular classes, as they often sell out quickly.  

    If you attend regularly, book 5 classes in one go and only pay for 4.  

    Level 1 Pilates and Aerial are run as courses, participants pay a one-off payment to join the course. 

  • 20. How do I register my child for classes?

    We run two types of classes, drop-in and pay termly.  

    The exception to this is Déda’s Youth Performance Companies Bounceback and Youth Dance and Circus Company (1 & 2), both of which entry is by an audition process. Please speak to a member of the Box Office team who will advise you on when the relevant auditions are and how to apply. 

    Déda requires an enrolment form to be completed for each child that attends a class. Forms can be picked up from the Box Office and returned on completion. If there are any changes in details, please inform us as soon as possible. 

  • 21. What shall I wear?

    None of our classes require you to purchase any specialist clothing - the main thing is to be comfortable and wear clothing which you can move in.  Commercial dance is high energy so does require trainers to be worn whilst Yoga and Pilates classes require bare feet. Contemporary is done in bare feet, whilst Ballet classes you can go with just socks or wear ballet shoes. 

    Please contact the Box Office for further information on individual class guidelines. 

  • 22. Do I need to bring any specialist equipment?

    No. We provide mats and blocks for Yoga and Pilates classes, but if you would prefer to bring your own please do! You may like to bring a prop along to a class such as Belly Dance – your tutors will advise you. 

  • 23. Do you have changing facilities?

    Yes. Upstairs we have full changing facilities with lockers and showers. Lockers require a token which can be purchased at front of house for 75p.

  • 24. Are classes suitable for people with additional needs?

    Yes - we want everyone to enjoy dance and all are welcome in our classes. We have a huge range of classes for children from 18 months upwards and people of all abilities. Déda is an accessible building and a copy of our Access Statement is available online giving more details about the building. Please contact Box Office or speak to the class tutor if you have any queries. 

  • 25. I’m pregnant - can I still attend my class?

    Please seek the advice of your GP before participating in the class. If you are pregnant you should let your class tutor know at the start of the session.

  • 26. I have an injury - can I still attend my class?

    If you are injured you should let your class tutor know at the start of the session. Please seek the advice of your GP before participating in the class if you are concerned. 

  • 27. I can’t attend my class, what shall I do?

    We do not offer refunds however, if you let us know at the very latest 24 hours before the start of the class we will be able to credit your ticket to your account. 

  • 28. What time should I arrive?

    Please arrive at least 5 minutes before your class starts. If you arrive more than 15 minutes late for your class you may not be admitted as you would miss the warm up. If you arrive early, you can visit our CUBE café|bar for delicious food and drink, free Wi-fi and gallery spaces for you to browse. Please note our CUBE café|bar is not open on Mondays.